Milfords Digital Studio  Privacy Policy  

Milfords Digital Studio – Privacy Policy

Last updated: March 25, 2026


1. Who We Are

Milfords Digital Studio (“we”, “us”, “our”) is the data controller responsible for your personal data.

Contact details:
Milfords Digital Studio
Email: mail@milfordsdigitalstudio.com



2. The Information We Collect

We may collect and process the following personal data:

Information you provide directly:

Name

Email address

Phone number

Any information you include in enquiries or communications

Information collected automatically:

IP address

Browser type and version

Device information

Pages visited and time spent on site

Referring URLs

Location data:

We may collect approximate location data based on your IP address.


3. How We Use Your Information

We use your personal data to:

Respond to enquiries and provide customer support

Deliver and manage our services

Improve website performance and user experience

Monitor and protect the security of our services

Comply with legal obligations

We will only use your data for the purposes for which it was collected.


4. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases:

Consent

Where you have given clear permission (e.g. marketing communications).

Contract

Where processing is necessary to provide services you request.

Legal obligation

Where we must comply with the law.

Legitimate interests

We may process data where necessary for our legitimate interests, including:

Running and improving our website

Preventing fraud and ensuring security

Understanding how users interact with our services

We ensure these interests do not override your rights.


5. Sharing Your Information

We may share your data with:

Service providers (e.g. hosting, email, analytics tools)

Analytics providers such as Google Analytics

Legal or regulatory authorities when required

We ensure all third parties respect your data and comply with data protection laws.

We do not sell your personal data.


6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Ensure the website functions properly

Analyse website traffic

Improve user experience

Where required, we will obtain your consent before placing non-essential cookies.

You can control cookies through your browser settings.


7. Data Retention

We retain personal data only as long as necessary:

Enquiries: up to 12 months after last contact

Analytics data: up to 26 months

Legal obligations: as required by law

After this, data is securely deleted or anonymised.


8. Data Security

We implement appropriate technical and organisational measures to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security of information transmitted online.


9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Restrict processing

Object to processing

Request data portability

Withdraw consent at any time

To exercise your rights, contact us at:
mail@milfordsdigitalstudio.com


10. Complaints

If you are unhappy with how we handle your data, you can contact the UK supervisory authority:

Information Commissioner’s Office (ICO)
 

11. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from them.


12. Do Not Track Signals

We currently do not respond to Do Not Track (DNT) browser signals due to lack of a consistent industry standard.


13. Updates to This Policy

We may update this Privacy Policy from time to time.


The updated version will always be indicated by the “Last updated” date above.


This Privacy Policy Was Created Using Termly’s Privacy Policy Generator


Please also review our Cookie Policy and Terms & Conditions for more information on how we operate.